


|
1.
|
Our accounts system is electronic and all invoices will be emailed. Please make sure you complete the email address for your accounts department so that we send to the correct person. If you are freelance, please just enter your own address.
|
|
2.
|
Payment is by cheque or bacs within 14 days. Our bacs details are given on our invoice.
|
|
3.
|
Please make sure that invoices are authorised and returned to Finance quickly! If we had a pound for every time we are told that the invoice is ‘with the teacher’, or that it is ‘lost’ we would be very rich indeed. Please be aware that sending copy invoices is time consuming and may incur charges.
|
|
4.
|
Please note that we do not send out inspection copies of resources due to the high risk of illegal copying.
|
|
5.
|
We will only accept return of faulty or damaged goods which will, of course, be replaced immediately. Please do not send goods back because you have changed your mind about your order as you will still be charged the full price.
|
